Privacy Policy

We collect the following types of data:

[Account Data] • Email address and display name • Authentication identifiers from Google Account or Apple ID (when using social sign-in) • Sign-in method preference

[Pet Data] • Pet name, species, breed • Birth date, weight, medical notes • Feeding records, water intake, symptom records • Vaccine records, vet visit records

[Usage Data] • App usage statistics • Error reports (technical information only) • AI conversation metadata (not conversation content)

Your data is used to: • Provide and improve PetDocs services • Generate AI health consultations and reports • Send service notifications and reminders • Analyze usage patterns to improve experience

We do not: • Sell your data to third parties • Use your data for ad targeting • Share personally identifiable information without authorization

[Local-First Architecture] • All data is stored on your device by default • Premium users can opt for cloud sync • Cloud data uses Firebase secure storage • All transfers use SSL/TLS encryption

[AI Processing] • AI consultations are processed via secure API • Conversation content is not permanently stored on third-party servers • We do not use your conversations to train AI models

We use the following third-party services:

[Analytics] • Google Analytics (Firebase) - We collect anonymous usage data to understand how users interact with the app and improve our services. This includes feature usage, screen views, and app performance metrics. No personally identifiable information is collected. You can opt-out of analytics tracking in Settings > Analytics at any time.

[Authentication] • Apple Sign-In - Secure authentication via Apple ID • Google Sign-In - Secure authentication via Google Account • Firebase Authentication - Email/password authentication and session management

[Cloud Infrastructure] • Firebase (Google) - Cloud Firestore database, Cloud Storage for images, Cloud Functions, Cloud Messaging (push notifications) • Cloudflare - Website hosting, CDN, and security

[AI Services (via OpenRouter)] • Google Gemini - AI language models for health consultation • Anthropic Claude - AI language models for advanced analysis • OpenAI GPT - AI language models for conversation

[Payments & Subscriptions] • RevenueCat - Subscription management • Apple App Store / Google Play - Mobile app payment processing • Other payment providers (e.g., Lemon Squeezy) - Web payment processing (varies by region)

These services have their own privacy policies. Please refer to their official documentation.

You can: • View and export your data at any time • Correct inaccurate information • Delete your account and all associated data • Withdraw consent (may affect service functionality)

To exercise these rights, please contact our support team.

PetDocs is not intended for children under 13. If we discover we have collected personal information from a child, we will immediately delete that information.

• We may update this privacy policy from time to time • Significant changes will be notified through the app • Continued use of the service indicates acceptance of the updated policy

For privacy-related questions, please contact: • Email: privacy@petdocs.app • Website: https://petdocs.app/privacy