Delete Your Account
We're sorry to see you go
Before you proceed
Deleting your account is permanent and cannot be undone. All your data will be permanently removed.
- All pet profiles and photos
- All feeding and water records
- All health records (symptoms, vaccines, vet visits)
- All AI chat history
- Subscription will end at current period (no refund)
Delete via App (Recommended)
The easiest way to delete your account is through the PetDocs app:
- 1Open PetDocs app
- 2Go to Settings → Profile
- 3Scroll down to "Danger Zone"
- 4Tap "Delete My Account"
- 5Follow the verification steps
Delete by Email
If you can't access the app, open a prepared email to request account deletion. We'll verify account ownership before deleting any data.
Please include
- The email address registered to your PetDocs account
- A clear confirmation that you want the account permanently deleted
- Your reason for leaving, if you'd like to share it
For your security, never include your password, verification code, payment details, or medical documents in the email.
Need Help?
If you're having issues with your account or have questions before deleting, our support team is here to help.
support@petdocs.app